Training & supportBuilding a relationship with our teamWe pride ourselves with our absolute dedication to ensuring clients have all the tools, help & support they need to succeed. Upon successful implementation, you will have access to our diligent support team, as well as technical staff post hardware installations. Based in Mapleton & Mildura, the support team respond quickly to your queries onsite, online or by phone. We offer flexibility, supporting webinars as required for adaptions and upgrades in system. Foundational relationships built over years with our trusted partners allow us to proactively resolve challenges. the keys to our Customer SuccesS
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Reporting made easyData is foundational to continued improvement, and utilisation is key. Reporting is available natively in Conservis and Sentera, and if you want to push your data further we can use Power BI and analysis techniques to bring your data to life so that you can make informed decisions and understand the real performance of your operation to a macro level.
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Reliable supply ChainStrong relationships to our direct supply chain cement our reliability. We are deeply engaged in development and support with our suppliers in relationships that benefit the client. In bespoke projects, we use ‘off the shelf’ parts from industry embedded suppliers which stay serviceable, we do not build ‘magic box’ solutions that can only be serviced with far away or unreliable suppliers. We do not leave you in the dark if things go wrong.
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